Phone Call About Amazon Online Job Reviewing Products?
Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here's what you need to know about these calls.
In one version of the scam, you get a call and a recorded message that says it's Amazon. The bulletin says there's something wrong with your business relationship. It could exist a suspicious purchase, a lost package, or an order they can't fulfill.
In another twist on the scam, you go a recorded message that says there'due south been suspicious action in your Apple iCloud account. In fact, they say your account may have been breached.
In both scenarios, the scammers say you tin conveniently press ane to speak with someone (how nice of them!). Or they requite you a phone number to call. Don't do either. Information technology'southward a scam. They're trying to steal your personal information, like your account countersign or your credit card number.
If y'all go an unexpected call or bulletin about a problem with any of your accounts, hang upwardly.
- Exercise not press i to speak with customer support
- Do not call a telephone number they gave you lot
- Do not requite out your personal information
If you think there may actually be a problem with 1 of your accounts, contact the company using a telephone number or website you lot know is real.
Read our article to learn how to block unwanted calls on a mobile telephone or on your home phone. And if yous practise get a call you lot think is a scam, report it at ReportFraud.ftc.gov.
598 Comments
Mike (not verified)
December 21, 2020
Got a call from 502-309-7406 that used text to speech recording that said to be from Amazon about a suspicious purchase on my account, charged to my credit card on file. They claimed an iPhone Eleven was charged and gave a specific price. Asked to press 1 (did not say why) or press 2 to report.
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DF1234 (not verified)
December 21, 2020
What if you weren't aware of this scam and did striking 1 or begin a call with someone and then the telephone call drops? What cosnequences does this take?
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Rlean (not verified)
Dec 21, 2020
I just received a call from "Amazon" that I will exist charge $340 and if i would like to speak to representative press one if not they will charge my account and it will non be refunded. I simply hung upwardly
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Marble User (not verified)
December 21, 2020
I but received a call - said from Amazon to verify my purchase of an Apple I-phone on my account. I merely hung upwardly.
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mo (non verified)
December 22, 2020
Yes I got a phone call about placing a £399 order to amazon just the interesting thing is that I had only simply switched my number to plusnet. I am on the tps listing and so nobody should be able to find my number so it leaves me wondering why it happened as shortly equally I inverse company.
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SR (not verified)
December 28, 2020
Got a call and a voice mail service from ane-866-216-1072 Amazon today saying an order had been placed for iphone 10 for 399.00 to my business relationship. Press 1 to cancel order if I didn't make the buy. I did not printing the number or return the telephone call, merely instead checked my Amazon account and all was fine. Must be a scammer who is able to make it look like it is Amazon calling.
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learned the hard way (not verified)
December 28, 2020
Unfortunately, I lost $500 today because I was told I needed "personal verification" from Amazon because another person was claiming to be me and they needed to prove who was the real holder of the credit card. I promise this helps somebody else to not telephone call for this scam. It looked very official, simply I should take followed my gut that something wasn't correct. After calling Amazon, I learned that there policy is never to brand a phone phone call to someone if they suspect fraud, they will email you.
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sunbelt (not verified)
December 30, 2020
Recieved the Amazon call today said i had suspicious charges on amazon account , asked to press 1 or call a number, i hung upward and googled imitation amazon call and this site came upwards and tipped me off its a scammer, to not waste product time on it. thanks!.
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George (not verified)
January 01, 2021
Unfortunately I did push one and wound up on the phone for six and a one-half hours with "Jacob" who was at times encouraging, cajoling, supportive, and mildly threatening, he was in brusque, a master. I asked to encounter his credentials, speak to his supervisor, and other checks on his identity all of which seemed to advise he was legit. In advertising the acronym FUD represent fearfulness, uncertainty, and doubt, he stroked them all and in the end I was convinced to wire some money ($50,000) into what was supposed to exist a condom Apple account while they ferreted out the hackers who were on the verge of taking all of the money in my business relationship, or and then I thought. In one case I came out of the trance I was lured into I chosen my local police section and filed a report, talked to the FBI, FTC, my bank, the local goggle box station, and my congressional representative none of whom offered whatsoever help, "This is then mutual we don't even follow upward on these events" was the common reframe. Thanks. The money was gone merely then several weeks afterwards when I went to the ATM to make a deposit I saw that in my erstwhile account the rest was over $50,000. I figured they had never recorded the withdrawal just to be certain I called the wire section. Turns out the fraudulent wire alert sent to the receiving banking company actually resulted in an investigation and the coin was never deposited into the scammers account. Wow! I was lucky, merely nigh aren't. And so run into this as a cautionary tale with an unlikely happy catastrophe. Expert luck.
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Joinedthefray (non verified)
January 02, 2021
Received the telephone call from Amazon I'chiliad assuming scam. They had spoofed the actual Amazon Back up number, an automated vocalisation had warned me that suspicious activity had occurred in the purchase of an iPhone on my business relationship. I was asked to stay on the line or printing 1, I had pressed one merely the call was disconnected.
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ladyflyer (not verified)
January 03, 2021
ix calls and VM in the by 30 minutes from an apple tree scam claiming my icloud account has been breached. All calls spoof a number local to my area lawmaking and exchange. The VM gives. 315-232-8257 as the toll gratis callback number. Shut these people down please.
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Hobbit LassDon… (non verified)
February 27, 2021
In reply to 9 calls and VM in the past 30 by ladyflyer (not verified)
Same exact thing here. I mean, I presume the ones I picked up and quickly hung up on were that as well. The voicemail left when I just let it ring had the same callback number.
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Annoying calls… (non verified)
March 30, 2021
In answer to 9 calls and VM in the past 30 by ladyflyer (not verified)
Same thing is happening to me. They call every 5 minutes but I have not answered.
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lrusch (non verified)
Jan 04, 2021
I accept reported these calls several times, blocked all and told the caller I was reporting them-this is harassment and have me off the list. Minutes subsequently, I become more calls. SOEMTHING HAS TO Exist Done.
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TPerez (not verified)
Jan 04, 2021
I just received ane of these calls. I made the mistake of pressing the #. I typically check Google when answering whatever unsolicited calls. Mostly AT&T informs me of a potential scam phone call. It was odd to me that the gal was telling me about international breach on my account that is non identifiable on Amazon or my bank account. I asked her what state had access to my info (Russia) while at the same time she herself was notably from some other state. I asked her to identify where she was calling from and she said, "Seattle" still of class the prefix was local. I hung upwardly.
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ruthies53 (not verified)
January 05, 2021
It would sure be helpful if the FCC would list scam telephone numbers, by category, (similar Medicare Fraud) so Americans can bank check to run across if the phone number that calls us had been reported to the FCC. Seriously, how difficult would that exist??!?!?!?! Have a FCC employee create a spreadsheet with the numbers and the name being used by the thief. If a spreadsheet is created you can accept it sort in the phone numbers in numerical society so it would be easy to find fake phone number. The spreadsheet would too make information technology piece of cake for the FCC know how often these calls are fabricated trying to steal Americans personal information. Have the 3 - 5 minutes for an FCC employee to create a spreadsheet, it might prevent a retired American, even in your family unit, from giving out information that could wipe out their savings!
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corena (not verified)
January 05, 2021
don't reply to emails that say you made an Amazon purchase when yous didnt. Call amazon from THEIR website non from the email.
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MICK (not verified)
Jan 06, 2021
Got a call this am, I did printing 2, but when the guy gave me a code, and told me to enter this into my laptop, the penny dropped, Amazon confirmed that in that location had been no activity on my account, and I had not ordered an expensive I telephone.
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CPeters (not verified)
Jan 06, 2021
My Mom has received 15 calls this evening. Nosotros've turned off her phone. They but don't finish. We volition try to block them
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Stacy (not verified)
January 07, 2021
Recieved a call today -01467852156 challenge to be amazon and press one as the lodge for £399 needed verification
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Toria (not verified)
Jan 07, 2021
I got 3 calls in a row from different phone numbers saying they are Amazon and my prime number membership is going to exist charged $39 something. I hung up all three times.
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Concerned (not verified)
January 07, 2021
Heads upward to the latest potential phone scam. I recieved a phone call from a +17046751248 Northward Caroli a Claiming to exist Amazon. Robo call stating a purchase was just made from my Amazon accout for $999. Information technology then asks to confirm with i or deny with ii. After selecting #2 it says someone will come up on to talk to you lot. The line transfers and the gets disconected. Not certain what that was. Watchout for it. If anyobe knows annihilation more about this or has had something similar happen please comment.
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CG (not verified)
January 08, 2021
I received an automated proverb they detected a suspicious action on my account and ask me to press 1 to talk to the rep. But I simply ignored the call.
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WhydidIpress1 (non verified)
January 12, 2021
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nib (non verified)
Jan xx, 2021
530-762-7359 Amazon robo call stating my Amazon prime number will be renewed and my account charged $199.99 unless I push one to speak to a representative, I don't have prime so just hung upwardly,
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Angry Grama (not verified)
Jan 28, 2021
In reply to 530-762-7359 Amazon robo call past bill (not verified)
Just got a telephone call from "Amazon" saying that a suspicious accuse came in in the amount of $745.00 from Dayton OH. They wanted me to push a push button. Of course, I didn't. I did bank check my Amazon page and there is cypher there. The number was 530-382-4419 and caller id said "Aubn Main CA. Blocked the number but doubt if this will stop them.
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EarsRinging (not verified)
January xx, 2021
You tin can't finer block these because they simply alter the incoming phone number constantly.
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Oley olson (not verified)
Jan twenty, 2021
We got a phone call tonite, information technology was the recorded bulletin that at that place was a suspicious purchase of a phone, they asked to either press one or agree on the line. Nosotros pressed i, just then immediately hung upwardly. Hoping that'll be the stop of it.
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KB Momma (not verified)
Jan 21, 2021
Afterward relentless calls, I made the mistake of striking "1" to tell them to stop -- in not so dainty of a fashion. Today, alone, I received fifteen calls between 9:thirty a.k. and 4:02. Some calls just a infinitesimal autonomously. I'm at piece of work and this is causing quiet a distraction during the twenty-four hour period. I accept blocked each number and they still keep coming. Is there any way to go this to stop?
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Alaskan (not verified)
Jan 21, 2021
Received phone calls from both Apple and Amazon., one after the other, The Amazon number is: 1-800-637-8983 and the Apple tree number is 1-850-907-6952.
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CC (non verified)
Jan 25, 2021
I'grand receiving text messages looking for information access blessing and emails stating my cc has expired. This needs to end
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mks (not verified)
Jan 28, 2021
Received a recorded phone call/robocall nigh "today's buy on Amazon.com" in the amount of $149.99. (I made no buy.) Information technology said that if I fabricated the purchase, I should do naught, and the item would be shipped. If I didn't make the purchase I was told to phone call 701-543-5824. This call/voicemail was received on 01/28/2021 at 12:48pm CST.
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DottieS (non verified)
January 28, 2021
Just got a recorded telephone telephone call from Amazon stating that my account has suspicious activity and not to log onto information technology on my mobile app but to printing 1 to talk to a representative. What a SCAM! Local cell phone number is displayed on my phone. I'm erstwhile but non stupid. Amazon would never contact me this away. Beware older adults, don't trust anyone on the phone.
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Fragger (not verified)
January 28, 2021
I knew it was a scam phone call right away because it was a local number and when I called it dorsum it was someone's firm they had spoofed their number. So the next time they called me dorsum I hitting ane and they told me I had fraud on my account someone had tried to charge $729 in Dayton Ohio. They said they would cancel the club for me but I needed to gear up a block to block the individuals who had tried to do this. They wanted me to go to the Google Play Shop and gear up upward an app. And if you read the comments it said don't do this this gives them total access of your phone. And they can steal your information from your telephone. Which is always a great comment to see first thing. So I pretended to have a problem and hung upward
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BK (not verified)
February 02, 2021
Telephone call received (automated message) from 07858633553 saying query re Amazon club as over £1000. This is the 2nd time this scam call has been received. I hung up both times. Recommend anybody who receives such a phone call to exercise the same. Information technology is a SCAM.
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My hubby alm… (not verified)
February 02, 2021
So, I find my husband on the telephone with "Amazon" "TD" depository financial institution. I was and so confused as to whom he was on the phone with. "Amazon" was taking him through the steps and needed some passcode that went to his email. "someone tried to purchase a phone for $700 on Amazon" and they were alerting him of the fraud. I inquire, "who are you talking to?" Amazon! Ummmm, what'south with the bank name they're asking? Ummm I don't know. Then he puts her on speaker, could barely speak English language with an Indian accent and she goes, for your records my name is Christine but was pronouncing it as Kristen Wilson. Nosotros look at each other. I can hear a bunch of ppl like a call center speaking another language. I said (out loud) Amazon never calls you for that, they'll simply not accept the order and they're speaking another linguistic communication dude. Sounds like a scam to me. She hangs up! Right subsequently he calls the bank n right later on that he receives a text that someone was trying to have coin from his Zelle acct. I said, how? He goes I don't know The steps she was taking you through, what website did u end up? Ooo on Zelle...smh He's not a gullible person, which is why I'grand surprised, but I saved him from giving our money to these ppl.
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hdlac (not verified)
February 02, 2021
I got a phone call from "Amazon" most suspicious activity and the guy asked for my zip code. I stupidly provided information technology, thinking that wasn't too personal. He immediately hung upward, so that must've been all he needed. What tin they exercise with only my zip code? I already cancelled and ordered a new credit menu. What else should I exercise/be aware of?
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pommom (not verified)
February 03, 2021
Received a call from "Amazon" from my area code(ND) and my cell phone prefix(209) stating my card had been used in Texas for $800+ and if I thought it was in mistake to please press one. My card has been locked since September due to numerous scam attempts. I had Amazon for 20 years and no trouble. 2019 stopped using information technology on account of all the hacking attempts
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CAnn (not verified)
February 04, 2021
OK so only out of curiosity, what happens if you press one to say do non accuse my account. What kind of information can they get from me , because I forever reason pressed one!
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RicRic (non verified)
February 04, 2021
Chosen stating Amazon business relationship has suspicious activity. They requested a remember to a San Francisco number 415-854-9568. I checked my Amazon account, no such activity on the business relationship. SCAM. Originating Tel No 620-910-9333
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CCLC (not verified)
February 04, 2021
The business concern received a call today from 834-902-3863 claiming they had a suspicious buy of an iPhone. We don't purchase our phones from amazon. Requested I press 1/2 for customer service or to okay purchase. these people are relentless
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RP (non verified)
February 04, 2021
Haha, just got this call. Said an unauthorized purchase from Ohio was fabricated on my amazon account for an iPhone. Information technology automatically connected me to an indian sounding man who was in the process of showing me how to ??? I dunno, become my refund? I quick did a search of this scam on my laptop while talking to him and said "I'm sorry sir, but from what I'm reading this is scam. I'g going to hang up now."
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RDRA2056 (non verified)
February 05, 2021
I accidently answered the call. Now what ?
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Guy Incognito (not verified)
Feb 05, 2021
Got 15 of these calls today. Blocking only makes them spoof another number. If you don't answer, they volition apply the same number until you lot fall for the scam or block them. The calls today were most 'suspicious activity on [my] Amazon account'. Folks, a quick bank check of your gild history will confirm the scam. Also, understand that Amazon, Apple, etc. don't care what you spend your money on. They won't call you about things like this. It is a fraud detection service (i.east. LifeLock) that would make this call, or your bank/credit card company. Common sense.
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Bev (non verified)
February 06, 2021
Just got the automated message scam from mobile number ! It'southward telling me a suspicious social club for £1046 has been fabricated on my business relationship and to press one to abolish or two to speak to someone - didn't exercise either - nothing on my account obvious scam don't connect and block the numbers
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Bee (not verified)
February 06, 2021
I become these calls on my landline constantly. They have been at information technology for two days now and call 7 times per 60 minutes. Tin't block the numbers because every call is a unlike number and they are local numbers... ie, using the local hospital numbers to prove upwardly on caller ID; using the local pharmacy...etc. It's harassment and really needs stopped.
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Annoying calls (not verified)
February 06, 2021
I get these calls all the time. Blocking the numbers doesn't work. There has to be a mode to end all the unwanted calls and scams.
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mshudson (non verified)
February 08, 2021
I was the victim of an Amazon scam. I called the amazon support number to study an item purchased on my account that I had not purchased. The support # was actually the scam site. It took me 3 days to admission my account and observe purchases and gift cards. I was unable to change my account info equally I was blocked. I t is nonetheless blocked however after telling the scammed I reported them they disconnected their phone# nevertheless my Amazon account is even so locked and I am not sure how to recover my account in a secure way
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don (not verified)
February 08, 2021
Happened to my mother this AM. She doesn't even have an account and hung up.
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Source: https://consumer.ftc.gov/consumer-alerts/2020/12/fake-calls-apple-amazon-support-what-you-need-know?page=3
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